Refunds
Here at Milly Moo, we want you to be completely happy with your purchase.
Refunds:
- We currently do not offer refunds for a change of mind.
Damaged or Faulty Items:
- If you receive a damaged or faulty item, please contact us within 7 days of receiving your order.
- To expedite the process, please include a photo of the damage and your order number in your email.
- Once we receive your email and verify the damage, we will be happy to offer you a replacement item (subject to availability), store credit, or a full refund (including original shipping costs).
Please note:
- We reserve the right to request the return of the damaged or faulty item before issuing a replacement, store credit, or refund.
- Return shipping costs for damaged or faulty items will be covered by Milly Moo.
For any questions regarding returns or damaged items, please don't hesitate to contact us at millymoomakes@hotmail.com